Privacy Policy

Skalaview (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the personal information we collect through our website and related services.

Information We Collect

We may collect the following types of personal information when you visit our website or use our services:

Contact Information: such as your name, email address, phone number, and mailing address.
Account Information: if you create an account with us, we may collect your username, password, and other account details.
Payment Information: if you make purchases through our website, we may collect your credit card or other payment information.
Usage Information: such as your IP address, browser type, operating system, referral URLs, and other usage data collected automatically through cookies and similar technologies.
Communications: including any correspondence or feedback you provide to us.
Location Data: if you permit our website or mobile app to access your device’s location, we may collect information about your location.
Other Information You Provide: any other personal information you choose to provide through our website or services.

How We Use Your Information

We may use the personal information we collect for the following purposes:

To provide and personalize our services to you.
To process transactions and fulfill orders.
To communicate with you about our products, services, and promotions.
To respond to your inquiries and provide customer support.
To improve and optimize our website and services.
To analyze and understand how our website and services are used.
To protect our legal rights and prevent fraud or other illegal activities.
To comply with legal obligations.

Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

Service Providers: we may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing. These service providers are bound by confidentiality agreements and are only permitted to use your personal information for the purposes of providing services to us.
Business Transfers: if we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. In such cases, we will take reasonable steps to ensure that your personal information is treated securely and in accordance with applicable laws.
Legal Compliance: we may disclose information where required by law or to protect our legal rights, enforce our terms of service, or respond to lawful requests from public authorities.
With Your Consent: we may share your personal information with third parties in other circumstances with your prior consent.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards, such as secure servers, encryption, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You may choose not to provide certain personal information, but this may limit your ability to use certain features of our website or services. You may also opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us using the information provided below.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer required for these purposes, we will take reasonable steps to securely destroy or anonymize it.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@skalaview.co
Address: 6/1/2A Nguyen U Di, Thao Dien, Ho Chi Minh City
Mailing Address: 6/1/2A Nguyen U Di, Thao Dien, Ho Chi Minh City
Contact Form: click here

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make material changes to this Privacy Policy, we will notify you by email (if we have your email address) or by posting a prominent notice on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.

This updated Privacy Policy includes the following improvements:

Additional Information Collected: Added a section to cover the collection of location data and any other personal information provided by users.
Use of Information: Expanded the section on how we use personal information to include data analysis and understanding usage patterns.
Disclosure of Information: Clarified that service providers are bound by confidentiality agreements and provided additional details on how we handle data transfers in the event of a merger or acquisition.
Data Retention: Added a section on our data retention practices and our commitment to retaining personal information only for as long as necessary.
Contact Information: Included a mailing address and a link to a contact form for users to submit inquiries or complaints.
Changes to Privacy Policy: Added a section explaining how we will notify users of material changes to the Privacy Policy.